Last Updated: June 2026
Welcome to Pinned. By accessing or using our website, you agree to be bound by these Terms & Conditions.
Pinned provides personalized gifting products and related services through its website.
By using our website, placing an order, or interacting with our services, you agree to comply with these Terms & Conditions.
Many of our products are personalized and made based on customer-provided information, photographs, messages, and customization requests.
Product images displayed on the website are for illustrative purposes. Minor variations in color, print quality, packaging, and appearance may occur.
Customers are responsible for all photographs, text, messages, and other content submitted for personalization.
By uploading content, you confirm that:
You own the content or have permission to use it.
The content does not violate any law or third-party rights.
The content does not contain unlawful, offensive, defamatory, or infringing material.
Pinned reserves the right to reject any order containing inappropriate content.
All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.
Payments are processed through secure third-party payment providers.
Pinned reserves the right to modify pricing at any time without prior notice.
An order is considered confirmed only after successful payment and order confirmation.
Pinned reserves the right to refuse or cancel any order due to:
Incorrect pricing
Product unavailability
Suspected fraud
Violation of these Terms
In such cases, any payment received will be refunded as applicable.
Customers are responsible for reviewing uploaded photos, spellings, names, dates, and other personalization details before placing an order.
Pinned shall not be responsible for errors resulting from information submitted by the customer.
Delivery timelines are estimates and may vary due to production schedules, courier delays, weather conditions, public holidays, or other factors beyond our control.
Pinned is not responsible for delays caused by third-party logistics providers.
All website content including text, graphics, logos, designs, product concepts, images, and branding are the property of Pinned and may not be copied, reproduced, distributed, or used without prior written permission.
Pinned shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or services.
Our maximum liability shall not exceed the amount paid by the customer for the specific order in question.
Use of our website is also governed by our Privacy Policy.
Pinned reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website constitutes acceptance of any revised terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan.
For any questions regarding these Terms & Conditions, please reach out via the contact us page.
