Last Updated: June 2026
Welcome to Pinned. We value your privacy and are committed to protecting your personal information.
When you place an order, create an account, contact us, or use our website, we may collect:
Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment providers)
Photos, messages, and content submitted for personalized products
Device and browsing information
We use your information to:
Process and fulfill orders
Personalize products
Provide customer support
Send order updates and service communications
Improve our products and website
Prevent fraud and abuse
Comply with legal obligations
For personalized products, customers may upload photographs, messages, names, and other content.
Such content is used solely for creating and delivering the ordered product and related customer support purposes.
Payments are processed through trusted third-party payment providers. Pinned does not store complete credit card, debit card, or banking credentials on its servers.
We do not sell personal information.
We may share information with:
Payment processors
Shipping and logistics partners
Technology service providers
Government authorities when legally required
Such sharing is limited to what is necessary to provide our services.
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no internet transmission or electronic storage method is completely secure.
Our website may use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Remember user preferences
Support website functionality
Users may control cookies through their browser settings.
We retain personal information for as long as necessary to:
Fulfill orders
Provide customer support
Meet legal, tax, and accounting requirements
You may request:
Access to your personal information
Correction of inaccurate information
Deletion of personal information where legally permissible
Requests may be sent to the contact details below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
If you have any questions regarding this Privacy Policy, please reach out via the contact us page.
